Group Travel Benefits & Policies
Receive one FREE 7-Night Package for every 11 paid adults!
GROUP RESERVATIONS (12 adults or more):
- DEPOSITS: A deposit of $100.00 per person is required within 14 days of booking.
- FINAL PAYMENT: due 60 days prior to departure. Any booking made within 60 days- full payment is due within 14 days from time of booking.
- BENEFITS: For every 11 paid adults, the 12th adult is free based on 7-night package, double occupancy and on lowest priced package. Children rate packages are not to be counted as part of the group complimentary.
- If cancelled 91 days prior to departure- full refund;
- 90-61 days- $50 per person;
- 60-46 days prior, $100 per person;
- 45-8 days prior to arrival, no refund provided, but credit is given to same individual toward future reservation made within one year of original departure dates.
- No refund or no credit will be given for no shows or cancellations within 7days or less of departure date.
Credits are non-transferable. No refund for flight cancellations, acts of God, war or terrorism, etc. Unused services are non-refundable and non-transferable.
- CHANGES Any changes are subject to a $50.00 change fee per person.
- SINGLE supplement of $25.00 per night applies.
- Children 4 years old and below are Free-of-Charge, sharing room with adult; meals are also Free-of Charge.
- Child rate applies to children 5 to 9 years, sharing a room with an adult.
- Children 10 years old and above are considered adult.
- Dolphin Scuba Summer Camp is offered each year during the months of June, July and August and is available for children ages 5 to 14. Children over 10 years old, participating this program will be extended the camp package rate.
- A copy of child's passport will be required at the time of check-in.
- HOLIDAY BOOKING POLICIES A deposit of $200 per person is required for bookings that include Thanksgiving, Christmas or New Years. Full payment is required 90 days prior to travel date. Special cancellation penalties apply during holiday season; no penalty for cancellations made 121 days+ before arrival.
- PAYMENT: We accept checks in USD funds. The following credit cards are accepted Visa, MasterCard, Discover and American Express. Surcharges will apply for credit card payments.
**ANY BOOKINGS MADE ON UNDER ANY PROMOTION OR SPECIAL- POLICY WILL DIFFER WITH OTHER RESTRICTIONS AND PENALTIES FROM THE NORMAL POLICY**